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PS Parent Portal Issues

As always if you are having issues/problems with your Parent Portal account please contact the school office directly for assistance - 403-843-3751. The link to reset password, unlock an account, etc., may not respond to your request.  Please do not wait until the morning of a deadline as it may take 48  hours - 2 business days - to resolve the issue.

Just as a note if you have asked the system to "reset your password" or "forgot password or username" make sure to check you spam or junk mail. Depending on your email provider your resets may go there.

When trying to log in to the Parent Portal/RYCOR payment portal please note that:

DO NOT USE

1. The PowerSchool App - it is not designed for fees access.

2. The Google App as a browser to your school's or the Wolf Creek website - it does not contain the full features of Google Chrome that are required.

3. SAFARI browser

DO USE

1. One of the following browsers (via mobile device) or PC/Mac.

     - Chrome

     - Internet Explorer

The following URL to link directly to PowerSchool Parent Portal

      ps.wolfcreek.ab.ca (recommended that you save this link on your browser tab for easy references in the future if using a mobile device)

Please note that the fees application does not always work very well on a mobile phone. Computer or Ipad are best. As well, the "Parent Portal App" that is being advertised to download is not a Wolf Creek App and does not work with all areas on the Parent Portal - ie., fees.

 

Below are links to handy hints/detailed instructions.

 

Parent Portal Link

Parent Portal Single SignOn Instructions

RYCOR Online Payments Link

RYCOR Online Payment Parent Guide

RYCOR Printing Payment Receipts

RYCOR Payment Quicklinks

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